PrimeBiome Shipping Policy
Clear information for visitors to https://theprimebiomecom.com.
Who Handles Shipping?
Orders for PrimeBiome are placed through the seller's checkout process. Shipping availability, carriers, fees, dispatch schedules, and delivery estimates are determined by the seller and may vary by destination and package.
Before You Order
- Confirm the delivery address and contact details at checkout.
- Review the shipping fee and estimated delivery window displayed before payment.
- Save your order confirmation and any tracking information.
Tracking and Delays
If tracking is provided, use the carrier link in your confirmation email for the latest status. Weather, carrier operations, customs processing, and incorrect address details may affect delivery. If a parcel appears delayed or lost, contact the seller or checkout support using your order reference.
Incorrect or Damaged Orders
Photograph damaged packaging and contact the seller promptly. Include your order number and a clear description. Do not mail products to an address unless the seller has provided return authorization and instructions.
Returns and Refunds
Shipping and return costs, refund eligibility, and the return window are governed by the seller's current terms presented at checkout. Review those terms before purchasing PrimeBiome. This website does not process orders or issue refunds.